POLÍTICA DE PRIVACIDADE

Last updated: August 10, 2026

BRASCOELMA – Construção Brasileira de Aquecedores Indutivos Ltda. values ​​the privacy and protection of the personal data of its clients, partners, suppliers, visitors, and other users of its digital channels.

This Privacy Policy aims to provide clear and transparent information on how BRASCOELMA processes personal data through the website www.brascoelma.com.br, in compliance with Law No. 13.709/2018 – the General Personal Data Protection Law (LGPD) – and other applicable data protection regulations.

By using our website and providing your personal data, you acknowledge that you are aware of the terms described in this Policy.

1. ABOUT US

BRASCOELMA – Construção Brasileira de Aquecedores Indutivos Ltda., registered under CNPJ (Corporate Taxpayer ID) No. 47.283.262/0001-74, with its address at Rua da Primavera, No. 108, Serraria, Diadema/SP, CEP 09980-040, is responsible for the processing of personal data collected through this website, in its capacity as the Personal Data Controller.

For matters related to privacy and data protection, please contact us:

Person in Charge of Personal Data Processing: Agnes Bordoni Gattai
Email: agnes.gattai@brascoelma.com.br

2. WHAT PERSONAL DATA MAY BE COLLECTED

Depending on how you interact with BRASCOELMA, the following personal data may be collected:

  • Name;
  • Email address;
  • Phone number;
  • Company where you work;
  • Job title;
  • Information provided voluntarily in a message or request field;
  • Interest in BRASCOELMA’s products or services;
  • IP address and technical information related to your browsing activity, where applicable;
  • Information related to your interaction with the website, cookies, and similar technologies, when used.

BRASCOELMA seeks to collect only the data necessary to fulfill the purposes described in this Policy.

3. HOW DATA IS COLLECTED

Personal data may be collected when you:

  • Fill out the contact form available on the website;
  • Request information about products, equipment, or services;
  • Contact us via email or phone;
  • Interact with our customer service channels, including WhatsApp;
  • Browse or interact with the website, where technologies for the automatic collection of information—such as cookies—are in use;
  • Interact with our profiles or content made available on social media.

4. FOR WHAT PURPOSES DO WE USE THE DATA

Personal data may be used for the following purposes:

  • Responding to requests, inquiries, and messages sent by the user;
  • Contacting the user when necessary to address their request;
  • Providing information about BRASCOELMA’s products, equipment, and services;
  • Preparing and sending commercial proposals, upon request;
  • Managing commercial interactions and relationships with existing and potential clients;
  • Identifying the requester’s company and professional context, when such information is provided;
  • Carrying out preliminary procedures related to potential contractual engagements;
  • Complying with legal or regulatory obligations;
  • Exercising rights in judicial, administrative, or arbitration proceedings;
  • Preventing fraud, abuse, and security incidents;
    Improving the security, functionality, and user experience of the website;
  • Conducting statistical and performance analyses of the website, where applicable and in accordance with the law;
  • Fulfilling other legitimate purposes that are compatible with those disclosed to the data subject.

5. BASES LEGAIS PARA O TRATAMENTO

O tratamento dos dados pessoais realizado pela BRASCOELMA será fundamentado em uma ou mais das hipóteses legais previstas na LGPD, conforme a finalidade de cada tratamento.

Entre as possíveis bases legais estão:

  • Consentimento do titular;
  • Cumprimento de obrigação legal ou regulatória;
  • Execução de contrato ou de procedimentos preliminares relacionados a contrato;
  • Exercício regular de direitos;
  • Legítimo interesse da BRASCOELMA, quando aplicável e respeitados os direitos e liberdades fundamentais do titular;
  • Outras hipóteses previstas na legislação aplicável.

Quando o tratamento depender de consentimento, o titular poderá revogá-lo a qualquer momento, observadas as hipóteses legais que autorizem a manutenção do tratamento.

6. SHARING OF PERSONAL DATA

BRASCOELMA does not sell personal data.

Data may be shared, when necessary and in accordance with applicable law, with:

  • Companies and service providers that assist in the operation of the website and customer service channels;
  • Providers of hosting, technology, information security, and storage services;
  • Communication and customer service tools used by BRASCOELMA;
  • Website analytics and performance platforms, when in use;
  • Companies responsible for communication, marketing, or relationship management services, where applicable;
  • Public authorities, regulatory bodies, or competent entities, when required by legal obligation or a valid order;
  • Law firms, consultants, auditors, or other professionals who require such information to perform their duties for the benefit of
  • BRASCOELMA, subject to confidentiality and data protection obligations.

Whenever possible, such sharing will be limited to the data necessary to fulfill the specific purpose.

7. COOKIES AND SIMILAR TECHNOLOGIES

The website may use cookies and similar technologies to ensure the proper functioning of its pages, improve the user experience, guarantee security, and, where applicable, obtain statistical information regarding the use of the website.

Depending on their purpose, cookies may be classified as follows:

Necessary cookies: essential for the operation and security of the website.

Preference cookies: used to store specific user preferences.

Analytical cookies: used, where available, to understand how visitors use the website and to enable improvements to its functionality.

Marketing cookies: if used, these may assist in presenting content or communications tailored to the user’s interests, always in compliance with applicable legal requirements.

The use of non-necessary cookies may be subject to the user’s consent, in accordance with applicable law.

Users may also configure their cookie preferences using the tools provided on the website and/or through their browser settings.

Note: The actual list of cookies used by BRASCOELMA and its respective providers, along with their specific purposes and retention periods, will be made available based on the technical configuration currently implemented on the website.

8. DATA STORAGE AND SECURITY

BRASCOELMA adopts reasonable technical, administrative, and organizational measures—commensurate with the nature of the data being processed—to protect personal data against unauthorized access, loss, destruction, alteration, disclosure, or any other form of inappropriate or unlawful processing.

Access to personal data is restricted to individuals who require such information to perform their duties, in adherence to principles of security and confidentiality.

Despite the implementation of security measures, no electronic system can be considered entirely secure. For this reason, BRASCOELMA cannot guarantee absolute security against every possible type of incident.

9. STORAGE PERIOD

Personal data will be stored for the period necessary to fulfill the purposes for which it was collected.

Once the purpose has been fulfilled, the data may be deleted, anonymized, or retained for the period necessary for:

  • Compliance with a legal or regulatory obligation;
  • The regular exercise of rights;
  • Fulfillment of contractual obligations;
  • Fraud prevention and security;
  • Other scenarios authorized by law.

When the data is no longer required and there is no legal basis for its retention, measures will be taken to delete or anonymize it, as applicable.

10. RIGHTS OF DATA SUBJECTS

Under the LGPD (Brazilian General Data Protection Law), data subjects may request the following, subject to the conditions and limitations set forth in the legislation:

  • Confirmation of the existence of the processing of their personal data;
  • Access to the personal data being processed;
  • Correction of incomplete, inaccurate, or outdated data;
  • Anonymization, blocking, or deletion of data that is unnecessary, excessive, or processed in non-compliance with the legislation;
  • Data portability, where applicable and in accordance with ANPD (National Data Protection Authority) regulations;
  • Information regarding public and private entities with which their data has been shared;
  • Information about the possibility of withholding consent and the consequences of such a refusal;
  • Revocation of consent;
  • Deletion of personal data processed based on consent, except in cases where legal retention requirements apply;
  • Opposition to data processing, where applicable;
  • Review of decisions made solely based on automated processing of personal data that affect the data subject’s interests, where applicable;
  • Request for information regarding the criteria used for automated decision-making, where applicable.

The exercise of these rights may be subject to the conditions and limitations established by the LGPD and other applicable regulations.

11. HOW TO EXERCISE YOUR RIGHTS

To request information or exercise your rights regarding your personal data, you may contact the Data Protection Officer:

Agnes Bordoni Gattai
Email: agnes.gattai@brascoelma.com.br

The request must contain sufficient information to allow for the identification of the data subject and a clear understanding of the request.

BRASCOELMA may request additional information to verify the identity of the person making the request, particularly when necessary to protect personal data against fraudulent or improper requests.

Requests will be reviewed and addressed within the timeframes and under the conditions established by applicable law.

12. DATA OF CHILDREN AND ADOLESCENTS

The BRASCOELMA website is primarily aimed at a business and professional audience.

Should personal data of children or adolescents be provided through the company’s channels, such data will be processed in compliance with the LGPD (General Personal Data Protection Law) and applicable legislation, with due regard for the best interests of the child or adolescent.

13. LINKS TO THIRD-PARTY WEBSITES

The BRASCOELMA website may provide links to third-party pages or services, including social media networks and other platforms.

BRASCOELMA is not responsible for the privacy practices, security, content, or data processing activities of third parties.

We recommend that users review the respective privacy policies before providing any data to such third parties.

Should personal data of children or adolescents be provided through the company’s channels, such data will be processed in accordance with the LGPD (General Personal Data Protection Law) and other applicable legislation, with due regard for the best interests of the child or adolescent.

14. SOCIAL MEDIA AND THIRD-PARTY CHANNELS

BRASCOELMA maintains a presence on third-party platforms, such as social media networks and communication tools.

When interacting with these channels, data may also be processed by the respective platforms, in accordance with their own policies and terms of use.

BRASCOELMA recommends that users consult the privacy policies of these platforms to understand how their data is processed by them.

BRASCOELMA is not responsible for the privacy practices, security, content, or data processing activities of third parties.

We recommend that users review the respective privacy policies before providing any data to such third parties.

Should personal data of children or adolescents be provided through the company’s channels, such data will be processed in compliance with the LGPD (General Personal Data Protection Law) and other applicable legislation, with due regard for the best interests of the child or adolescent.

15. INTERNATIONAL DATA TRANSFER

Certain providers of technology, hosting, communication, analytics, or other services used by BRASCOELMA may be located in Brazil or in other countries.

In the event of an international transfer of personal data, BRASCOELMA will adopt the necessary measures and comply with the requirements set forth in the LGPD (General Personal Data Protection Law) and other applicable regulations.

When interacting through these channels, data may also be processed by the respective platforms, in accordance with their own policies and terms of use.

BRASCOELMA recommends that users consult the privacy policies of these platforms to understand how their data is processed by them.

BRASCOELMA is not responsible for the privacy practices, security, content, or data processing activities of third parties.

We recommend that users consult the respective privacy policies before providing their data to such third parties.

If personal data of children or adolescents is provided through the company’s channels, such data will be processed in compliance with the LGPD and applicable legislation, with due regard for the best interests of the child or adolescent.

16. UPDATES TO THIS POLICY

This Privacy Policy may be updated periodically to reflect legislative, regulatory, or technological changes, or shifts in BRASCOELMA’s activities.

The most recent version will always be available on this page, along with its corresponding update date.

We recommend that users review this Policy periodically.

17. APPLICABLE LEGISLATION

This Privacy Policy shall be interpreted in accordance with Brazilian law, especially Law No. 13,709/2018 – the General Personal Data Protection Law (LGPD), without prejudice to other applicable regulations.

18. CONTACT

For questions, requests, or matters related to the processing of personal data, please contact BRASCOELMA:

BRASCOELMA – Construção Brasileira de Aquecedores Indutivos Ltda.
CNPJ (Tax ID): 47.283.262/0001-74
Address: Rua da Primavera, 108, Serraria, Diadema/SP – Postal Code (CEP) 09980-040
Phone: +55 (11) 4056-3688
Email: vendas@brascoelma.com.br

Person in Charge of Personal Data Processing: Agnes Bordoni Gattai
Email: agnes.gattai@brascoelma.com.br

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